Privacy policy

At Trunique Hair, we value your trust and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase.

Information We Collect

Personal Information

We may collect:

  • Full Name

  • Billing Address

  • Shipping Address

  • Email Address

  • Phone Number

  • Payment Information

  • Purchase History

Device & Website Information

We may also collect:

  • IP Address

  • Browser Type

  • Device Information

  • Website Activity

  • Pages Viewed

  • Cookies

  • Usage Data

How We Use Your Information

Your information helps us:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and shipping notifications

  • Improve our website and shopping experience

  • Detect fraudulent activity

  • Send promotional emails if you choose to subscribe

Marketing Communications

Subscribers may receive updates regarding:

  • New product releases

  • Exclusive promotions

  • Special offers

  • Brand announcements

You may unsubscribe at any time through the link included in our emails.

Secure Payments

Payments are processed securely through trusted third-party payment providers.

Trunique Hair does not store complete payment details.

Cookies

We use cookies to:

  • Improve website performance

  • Save customer preferences

  • Analyze website traffic

  • Personalize your shopping experience

Certain features may not function properly if cookies are disabled.

Third-Party Providers

We may share limited customer information with trusted providers including:

  • Payment Processors

  • Shipping Carriers

  • Email Marketing Platforms

  • Fraud Prevention Services

Only information necessary to perform these services is shared.

Data Retention

Customer information may be retained for legal, accounting, security, operational, and tax purposes.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of eligible personal data

  • Opt out of marketing communications

Children's Privacy

Trunique Hair does not knowingly collect personal information from children under the age of 13.

Policy Updates

We reserve the right to revise this Privacy Policy at any time.

Changes become effective immediately upon publication on our website.

Contact Us

For privacy-related questions:

support@truniquehair.com