Shipping policy
Welcome to Trunique Hair.
At Trunique Hair, we believe luxury begins long before your order arrives. From premium-quality human hair wigs and bundles to lace products and extensions, every order is handled with care to ensure a smooth and reliable shopping experience.
Please read our Shipping Policy before placing your order.
Order Processing
Orders are processed within 1–2 business days after payment has been successfully received and verified.
Orders placed on weekends or holidays will begin processing on the next business day.
Once your order has been dispatched, you will receive a shipping confirmation email with your tracking information.
Please note:
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Processing times may be longer during promotional events, holidays, product launches, or periods of high order volume.
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Orders are processed only after payment authorization has been completed.
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Trunique Hair reserves the right to delay, cancel, or refuse any order suspected of fraud or unauthorized activity.
U.S. Shipping
Standard Shipping
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Processing Time: 1–2 Business Days
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Estimated Delivery: 4–6 Business Days After Shipment
Shipping estimates begin once your package has been shipped.
Free Shipping
We proudly offer FREE Standard Shipping on all U.S. orders over $200.
Shipping costs for orders below this amount will be calculated during checkout.
Shipping Information
Customers are responsible for ensuring that all billing and shipping information is accurate before completing checkout.
Trunique Hair is not responsible for:
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Delays caused by incorrect shipping information
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Packages delivered to incorrectly entered addresses
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Returned packages due to address errors
If you notice an error after placing your order, please contact us within 24 hours.
Order Tracking
Tracking information will be emailed once your order ships.
Please allow 24–48 hours for tracking updates to appear on the carrier's website.
Lost, Delayed, or Stolen Packages
Once your package has been transferred to the shipping carrier, Trunique Hair is not responsible for carrier delays, lost shipments, stolen packages, or delivery issues outside of our control.
If your package is marked as delivered but cannot be located, we recommend:
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Checking with neighbors or household members
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Contacting the shipping carrier
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Filing a claim directly with the carrier
Signature Confirmation
Signature confirmation may be required for select orders of higher value.
International Shipping
International shipping may be available for select destinations.
Customers are responsible for any customs duties, taxes, import fees, or additional charges imposed by their country.
Refused Packages
Packages refused or returned to sender may require additional shipping fees before reshipment.
Original shipping charges are non-refundable.
Contact Us
For shipping questions, contact:
support@truniquehair.com